Current promotion: Get 30% discount on all services using code: 30%OFF
Current promotion: Get 30% discount on all services using code: 30%OFF
SchnellNode

What are the main support areas?

You may contact the helpdesk regarding issues in the following areas:
  • VPS control panel bugs,
  • VPS access via internet or via the console.
  • Server hardware issues.
  • OS templates bugs.
Our support is not limited to this list only, however gives a shape to our understanding of unmanaged hosting. The software setup and configurations within the VPSs are client's responsibility therefore is not supported by us.
  • 123 Users Found This Useful
Was this answer helpful?

Related Articles

Automated Backups

On weekly basis, SchnellNode backs up all the VPS's images. You can contact the helpdesk to...

What is the VPS setup time?

Unless we are out of stock, the VPS setup is instant after the payment is confirmed.Please fill...

Public DNS services

We recommend the following DNS resolvers:...

Refund Policy

Our refund period is 3 days starting from the date on the first invoice of the first ordered...

What happens when the monthly bandwidth limit is reached ?

By default, when the bandwidth limit is reached, the account is suspended and your VPS is...